ChoiceDATA’s Utility Solutions quickly confirms a new service applicant’s identity by searching Equifax’s nationwide database.

The energy risk score, developed exclusively for energy providers, can quickly assess the level of risk associated with a new service applicant.

ChoiceDATA’s Utility Solutions offers these unique advantages:

Improved Customer Service:
ChoiceDATA’s Utility Solution allows a service decision to be delivered at the first point of contact, reducing the amount of time and labor it takes your new customer to sign up for service. Our web based system gives you an immediate answer based on your pre-established criteria. Most "in-person" applications can now be taken on-line or by phone.

Fraud Prevention:
All inquiries pass through the nationwide fraud prevention service that warns against known or potentially fraudulent names, addresses or social security numbers.

Lower Account Establishment Costs:
ChoiceDATA's Utility Solution reduces the cost of acquiring and maintaining accounts by identifying high risk and potentially fraudulent accounts.

Lower Training Cost:
Entry of applicant’s identification is quick and easy. Management determined criteria delivers consistent, unbiased recommendations in just a few seconds.

Improved Deposit Management:
Risk scores provide a standardized, non-judgmental method of determining deposits eliminating any accusations of discrimination.